Privacy Policy:

Our website address is: http://diynovate.com. At DIYNovate, we value your privacy and are committed to protecting your personal information. If you have any questions or concerns about our privacy practices, please contact us at diynovate@gmail.com.

When you visit our website, use our mobile app, or engage with our services, you trust us with your personal information. We take this trust seriously. This Privacy Policy explains how we collect, use, and protect your information, as well as your rights concerning it. Please read it carefully. If you do not agree with any part of this policy, please discontinue using our website, apps, or services.

This Privacy Policy applies to information collected through our website (diynovate.com), mobile apps, and related services, including marketing and events (collectively referred to as “Sites”).

  1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you provide when you:

  • Register on our Sites or Apps
  • Inquire about our products and services
  • Participate in activities such as contests, forums, or direct communication with us

This information may include:

  • Name and Contact Details: First and last name, email address, postal address, phone number, and other contact details.
  • Credentials: Passwords and security details for account access.
  • Payment Data: Information necessary for processing payments, such as credit card numbers and security codes. Payments are processed by a PCI-DSS-compliant third-party provider, so please review their privacy policy.

Please ensure that all information you provide is accurate and notify us of any changes.

Automatically Collected Information

When you visit or use our Sites or Apps, we may collect information such as:

  • Your IP address
  • Device details
  • Operating system and browser type
  • How you interact with our Sites or Apps

This data helps us maintain security, improve services, and analyze usage patterns. We also use cookies and similar technologies for these purposes.

Information Collected Through Our Apps

  • Geo-Location Data: We may access your device’s location to offer location-based services. You can change these settings at any time.
  • Device Access: We may request access to certain device features, such as SMS, camera, and sensors. Permissions can be modified in your device settings.
  • Push Notifications: If enabled, we may send notifications related to your account. You can disable these in your settings.

Information from Other Sources

We may also collect data from third parties, such as social media profiles and marketing partners.

  1. How Do We Use Your Information?

We use your information for purposes including:

  • Account Management: Creating and managing your account
  • Marketing and Communications: Sending promotional materials with your consent (you can opt out at any time)
  • Order Fulfillment: Processing purchases, returns, and exchanges
  • Security: Preventing fraud and unauthorized access
  • Legal Compliance: Responding to legal requests and enforcing our terms
  1. Data Protection for Transactions

We use industry-standard encryption and security protocols (such as SSL/TLS) to protect your payment information during transactions. We do not store your credit card details on our servers. All transactions are securely processed by a PCI-DSS-compliant payment processor.

  1. Will Your Information Be Shared?

We share your information only in the following cases:

  • Legal Compliance: To comply with legal obligations or respond to legal requests
  • Service Providers: With third-party vendors who assist us in operating our services
  • Business Transfers: If our company undergoes a merger, acquisition, or sale, your information may be transferred
  • Third-Party Advertisers: To show relevant ads based on your preferences
  1. Third-Party Logistics and Shipping Partners

To fulfill your orders, we share necessary shipping details (such as your name, address, and contact number) with third-party logistics providers. These companies are required to protect your information and use it solely for delivery purposes.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience. You can manage cookie settings in your browser.

  1. Do We Use Google Maps?

Yes, we integrate Google Maps to provide better services. By using our services, you agree to Google’s Terms of Service.

  1. Third-Party Websites

Our Sites may contain links to third-party websites. We are not responsible for their privacy practices or content.

  1. How Long Do We Retain Your Information?

We retain your personal information as long as necessary for business operations or as required by law.

  1. How Do We Protect Your Information?

We implement security measures to protect your data; however, no system can guarantee 100% security. Always use our services in a secure environment.

  1. User Accounts and Data Retention

If you create an account on our website, we store your account details, order history, and preferences to enhance your shopping experience. You may request deletion of your account by contacting our support team. However, some transaction records may be retained for legal or tax purposes.

  1. Changes to Personal Information

You may update or correct your personal information through your account settings or by contacting us directly. We will make reasonable efforts to ensure that your information is accurate and up to date.

  1. Opting Out of Data Collection

You may control how cookies and tracking technologies are used through your browser settings. You can also opt out of certain data collection features by adjusting your preferences in your account settings.

  1. Do We Collect Information from Minors?

We do not knowingly collect data from individuals under 18. If we become aware of such data collection, we will delete it.

  1. Your Privacy Rights

You may have rights to access, correct, or delete your personal data and withdraw consent where applicable. If you are in the European Economic Area, you may contact us to exercise these rights.

  1. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted with an updated date. Please review it regularly.

  1. Contact Us

If you have any questions regarding this policy, please email us at diynovate@gmail.com.